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Groups let you organize your users and endpoints into categories that control how Wirespeed automates responses. Each group has independent settings for Chat Ops and Containment, giving you fine-grained control over which assets are eligible for automated actions. You can manage groups from Settings > Groups.

How Groups Work

Every group has two automation toggles:
SettingEffect when disabled
Chat OpsAssets in this group will not be contacted during chat ops. Detections involving them are marked as suspicious and escalated instead.
ContainmentAssets in this group will not be automatically contained. Manual containment from the case Actions menu is still available.
If an asset belongs to any group that has Chat Ops or Containment disabled, that automation is disabled for the asset — even if other groups the asset belongs to have it enabled.

System Groups

Wirespeed seeds a set of built-in groups that are automatically maintained. System groups are indicated by the Wirespeed logo and cannot be deleted.

User Groups

GroupDescriptionDefault Chat OpsDefault Containment
VIPHigh-profile users requiring priority monitoring and responseOffOff
AdministratorUsers with elevated privileges across systemsOnOn
ExternalContractors, vendors, and other non-employee usersOnOn
TechnicalEngineering, IT, and other technical staffOnOn
FinancialUsers with access to financial systems and dataOnOn
NHINon-human identities such as service accounts and API keysOffOff

Endpoint Groups

GroupDescriptionDefault Chat OpsDefault Containment
Critical AssetBusiness-critical servers and infrastructureOffOff
Domain ControllerActive Directory domain controllersOffOff
ServerServer endpoints running production or internal servicesOffOff
WorkstationDesktop and laptop endpoints used by employeesOnOn
MobileMobile devices including phones and tabletsOnOn

Custom Groups

Create your own groups to match your organization’s structure. Each custom group has:
  • Name — a short label displayed throughout the platform
  • Description — optional context for your team
  • Color — visual identifier shown on badges
  • Chat Ops — enable or disable chat ops for the group
  • Containment — enable or disable containment for the group
Custom groups can be deleted when no longer needed.

Group Rules

Rules automatically assign assets to groups based on field matching. This keeps group membership up to date as your directory syncs without any manual work.

Rule Properties

PropertyDescription
Asset TypeWhether the rule applies to Users or Endpoints
GroupThe group to assign matching assets to
FieldThe asset field to match against
Search PatternThe pattern to match (text with wildcards or regex)

Matchable Fields

User fields:
FieldDescription
emailUser’s email address
nameUser’s display name
usernameUser’s login username
titleJob title
departmentDepartment or business unit
roleAssigned role
Endpoint fields:
FieldDescription
nameEndpoint hostname
OSOperating system
ipIP address

Pattern Types

Text — used by custom rules. Use * as a wildcard. For example:
  • ceo@* matches any email starting with ceo@
  • *admin* matches any value containing admin
  • *@example.com matches any email at that domain
Regex — used exclusively by Wirespeed-managed system rules for advanced matching. Custom rules cannot use regex patterns.
System rules (indicated by the Wirespeed logo) cannot be deleted, but they can be disabled. Custom rules can be deleted or disabled at any time.

When Rules Run

Rules are evaluated automatically after each directory or endpoint sync. When an asset matches a rule, it is added to the corresponding group. If a rule is later disabled or the asset no longer matches, the assignment is removed — unless a user has manually overridden the membership.

Viewing Group Membership

When viewing a user or endpoint detail page, their assigned groups are displayed as badges. Hover over any group badge to see which rule matched the asset to that group.

Manual Overrides

You can manually add or remove assets from groups on the individual user or endpoint detail pages. Manual assignments take priority over rule-based assignments:
  • Manually adding an asset to a group persists even if no rule matches it.
  • Manually removing an asset from a group persists even if a rule would otherwise assign it.

Groups and Directory Sync

Group membership is synced during directory and endpoint sync operations. Until the initial sync completes, automation decisions that depend on group membership (like containment) are deferred to avoid acting on incomplete data.