Notification preferences can be found by clicking your email in the bottom left corner of the app and opening your profile. From there, you can toggle each notification type on or off and configure the delivery frequency.
Overview
Wirespeed sends email notifications to keep you informed about important activity in your account. Each user can independently manage which notifications they receive and how frequently they are delivered. By default, new users are subscribed to notifications when their account is created. You can adjust your preferences at any time by clicking your email in the bottom left corner of the app and opening your profile.Notification Types
New Case Escalation
A notification sent when a new case has been escalated in response to a detection. Case escalations are the primary way Wirespeed alerts you to security incidents that require your attention.- Default frequency: Real Time
- Available frequencies: Real Time, Daily, Weekly
New System Security Event
A notification sent when a security-relevant event occurs within your Wirespeed account. These are platform audit log events — not detection alerts from your integrated security tools. System security events help you monitor administrative and security-sensitive changes made to your Wirespeed account. Events that trigger this notification include:- User management — locking or unlocking a user account, deleting a user, changing a user’s role, unsubscribing a user from notifications
- Credential changes — resetting a team member’s password, resetting multifactor authentication (MFA) credentials
- Team administration — adding an operating team, resetting credentials for a user
- Default frequency: Real Time
- Available frequencies: Real Time, Daily, Weekly
New Critical Defect
A notification sent when a critical defect has been identified in your cases. Critical defects are issues found by Wirespeed’s automated quality assurance checks that may affect the accuracy or completeness of your case analysis.- Frequency: Real Time (cannot be changed)
Activity Summary
A recurring summary of activity in your account, including automatically closed cases, permission updates, and other routine events. This provides a periodic digest so you can stay informed without receiving individual notifications for each event.- Default frequency: Daily
- Available frequencies: Daily, Weekly
Notification Frequency
Depending on the notification type, you can choose how often you receive notifications:| Frequency | Description |
|---|---|
| Real Time | Sent as soon as the event occurs (with a short delay for batching). |
| Daily | Aggregated and sent once per day. |
| Weekly | Aggregated and sent once per week. |
Managing Your Preferences
- Click your email in the bottom left corner of the app and open your profile.
- In the Notification Settings card, you will see each notification type with a toggle and frequency selector.
- Use the toggle to enable or disable a notification type.
- When a notification is enabled, use the frequency dropdown to choose how often you want to receive it (where available).